Thursday, August 04, 2011

Salesforce.com - How Does Deactivating a User Effect Sharing?

Scenario:
  • Private sharing model
  • A User (Jim) owns an Account record (ABC)
  • ABC is manually shared with Bill & Ted
  • Jim is deactivated as a User
Question:
When Jim is deactivated, will Bill & Ted still have access to the ABC account?

Answer:
Yes. Deactivating a User doesn't affect manual sharing.

Continuing Scenario:
  • A replace for Jim is hired, Phil, and a new User is created and activated
  • The system administrator transfers ABC account to Phil
Question:
When the ABC account is transferred to Phil, will Bill & Ted still have access to the ABC account?

Answer:
No. Changing ownership of a record removes manual sharing.

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